Return Policy
Eligibility for Returns
- Returns are accepted within 7 days of order delivery.
- Items must be unused, unworn, unwashed, and returned with all original tags, packaging, and invoice.
- Damaged, soiled, or altered items will not be accepted.
Non-Returnable Items
- Intimate wear, cosmetics, hygiene-related products, or items marked as Final Sale are non-returnable.
- Gift cards, customized products, and promotional freebies are not eligible for returns.
Return Process
- Email us at twentytwolifestyles@gmail.com with your order ID, product details, and reason for return.
- Our support team will review your request and share return instructions.
- The customer is responsible for return shipping charges unless the product is defective/damaged on arrival.
Damaged or Wrong Item Received
If you receive a defective, damaged, or incorrect product:
- Contact us immediately within 48 hours of delivery.
- Share images of the item and packaging for verification.
- We will provide a free replacement or refund.
Refund Approval
- Refunds are initiated once the returned product passes our quality check.
- Refund approval/rejection will be communicated via email.
Refund Timeline
- Prepaid Orders: Refunds are credited back to the original payment method (credit card, debit card, net banking, UPI, or wallet) within 7–10 business days.
- COD Orders: Refunds are issued via bank transfer/UPI. Customers must provide valid bank details.
- If refunds are delayed, please check with your bank before contacting us.
Partial Refunds
- In case an item is returned used, damaged, or missing parts, a partial refund may be issued at our discretion.
Shipping Costs
- Original shipping charges are non-refundable unless the product was defective or delivered incorrectly.